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Why Choose Southeast Community Care

We're a company founded by a physician and dedicated to the trust and security of a community-based, local network of care. Our friendly, knowledgeable and local staff is dedicated to simplifying complex Medicare options so each of our members can understand and enjoy community-based, affordable health care that fits into their lives and budget. Our low out-of-pocket costs and valuable benefits can make a difference in your health and financial well-being.

We are here to walk you through Medicare every step of the way. You can use this website to find specific plan benefits information and other resources and even Enroll Online. You are welcome to contact us Toll-free, or email us to receive information by mail or set up a free, no-obligation appointment with a plan representative in your home.

You can learn more about our benefits by selecting a plan from the left-hand column. Our plans combine all the standard Medicare benefits with enhanced benefits. More importantly, many of our plans include Medicare health coverage and prescription drug coverage in one plan.

Southeast Community Care also provides the following benefits and services.

Direct Access for Annual Screenings and Services

Members may directly access services from a contracting physician for the following medical services – there is no need for a referral from your Primary Care Provider.

  • Women's Health Specialists: Members can see a Gynecologist for well-woman exams and routine gynecological services such as pap tests, pelvic exams and mammograms (if recommended).
  • Annual Screening Mammography: Members may self-refer within the plan network for an annual screening mammography.
  • Flu and Pneumonia Vaccine: Members have direct access to a network physician for an annual flu and pneumonia vaccine.

Value Added Service


  • Join the SilverSneakers Fitness Program at no additional cost!
  • As a Southeast Community Care member you can participate in the SilverSneakers Fitness Program* at no additional cost! Regular physical activity is one of the best ways to improve muscle strength, balance, stability and energy levels and help decrease the risk of chronic diseases such as diabetes, osteoporosis and congestive heart failure. SilverSneakers can help you stay active so you can stay healthy. Take control of your health while you get fit, have fun and make friends!
  • Join SilverSneakers and receive free access to amenities such as treadmills, weights, heated pools and fitness classes that are included with a basic fitness center membership. You can take signature SilverSneakers classes** designed specifically for Medicare eligible and taught by certified instructors. As your fitness level progresses, you may be able to take advantage of additional SilverSneakers options available at selected fitness centers.
  • A designated fitness center staff member called a Senior AdvisorSM will help you all along the way. SilverSneakers members can also participate in health education seminars and fun social events with others who share your interest in a healthy lifestyle. Plus once you've enrolled in SilverSneakers you can use any participating location*** across the nation (eligibility for the SilverSneakers Fitness Program varies by benefit plan).

Click here open a new window and search for Participating Fitness Centers on the SilverSneakers website. Link out

Did you find all the answers you needed? If not, current members may contact Member Services at 1-800-573-8597, TTY/TDD 1-866-573-8591 , 7 days a week, 8 a.m. to 8 p.m., except holidays. Prospective Members may call 1-866-249-2252, TTY/TDD 1-866-573-8613, 7 days a week, 8 a.m. to 8 p.m.

*The Fitness Program is part of SilverSneakers, a value added health promotion service available to members of Southeast Community Care. Fitness Program eligibility varies by benefit plan. The Fitness Program is neither offered nor guaranteed under our contract with the Medicare program. In addition, the Fitness Program is not subject to the Medicare appeals process. Any disputes regarding these products and services may be subject to the Southeast Community Care grievance process.

**Class offerings and services vary by location.

***A self-directed walking program, SilverSneakers Steps, is available for members living more than 15 miles from a participating fitness location.